Orders and customers
Webshop with returns, exchanges and refunds per order line
A customer sends something back and you have to get stock, bookkeeping and money straight again. That rarely happens by itself.
You choose per order line return, exchange or refund only, with a reason. Statiq first shows the effect on stock and amount, and records the credit invoice number.
From €1 a day • 14 days free trial • No credit card needed
How it works
- Open the paid order and pick the order line.
- Choose return, exchange or refund only, and the reason.
- Check the overview and book it. Paying the money back is done through your bank or payment provider.
What it gives you
Stock is right
With a return the item goes back into stock.
Bookkeeping is right
The credit invoice number is fixed, also with a POS connection.
Clear reasons
Withdrawal, damaged, missing, wrong item or defective.
Frequently asked questions
Does Statiq pay the money back automatically?
No. You give the money back through your bank or payment provider and mark it as refunded.
Does this also apply to till receipts?
No, only to paid orders from the webshop.